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Got Any Questions?
Use the form below to get in touch with us
Shipping, Orders & Gear Help
How long will shipping take?
We process most orders within 1–2 business days. Delivery times vary depending on your location, but most Aussie customers receive their gear within 3–7 business days.
How do I know if my order is confirmed?
You’ll receive a confirmation email as soon as your order is placed. If you don’t see it, check your spam folder or reach out to us.
Can I change my shipping address after my order is placed?
Yes – but only if your order hasn’t been dispatched yet. Contact us as soon as possible with your updated address.
Do you ship internationally?
Right now, Bushdog ships within Australia. We’re looking into international shipping in the future – keep an eye on our updates.
Can I return or exchange my order?
Yes. If your gear is unused and in original condition, you can return or exchange it within 30 days. Contact us for the next steps.
I’m a photographer or business – can we collaborate?
- We’re always open to working with people who love dogs and the outdoors. Get in touch and share your ideas with us.